Delivery Policy

Products in stock will be shipped within 3 business days from the date you pay. For the products that are not in stock or to be supplied from the factory, the product deadlines, which are written separately in the description of each product on our website, shall apply. Delivery beyond this period will not be possible.

If you wish to transport your own warehouse from the relevant warehouse you can set up with the delivery vehicle. Or you can ask to be delivered to your address with our contracted logistics company during the transportation method stage on the site. In this case, the customer must pay us the total shipping fee written on the site. The necessary coordination will be carried out by our customer service.

Due to the special circumstances of some manufacturers and due to the pre-holiday or pre-holiday workloads, they may respond late to the demands of distributors and sellers. Customer cannot hold citgrass.com responsible for any delays caused by the manufacturer and is deemed to have accepted these terms in advance.

Upon your request, you can remain in the iyor Pending ”position or cancel your order. For this, you need to contact our customer service.

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