ARTICLE 1 – PARTIES
Name and surname :
ARTICLE 2-SUBJECT AND SCOPE OF THE AGREEMENT
This Distance Sale Agreement (“Agreement”) is issued in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts. The parties to this Agreement acknowledge and declare that they know and understand the obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this Agreement. The subject matter of this agreement is that the Purchaser electronically orders for the purchase of the products of the Seller (www.citgrass.com) or the domain names connected to the service offered (“Website Alıcı) of the Buyer (“ FENCE GRASS ere). the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer and the Distance Contracts in relation to the sale and delivery of the goods / services.
The conclusion of this agreement shall not prevent the execution of the provisions of the website membership agreements concluded by the parties separately with FENCE GRASS. declare.
ARTICLE 3 – BASIC QUALIFICATIONS AND PRICE OF THE CONTRACTED GOODS
Product / Product type and quantity, quantity, brand / model, color and sales price including taxes and delivery information are as follows:
Payment: Bank Transfer.
Transfer / EFT payment only for orders placed from Turkey geçerlidir.haval / EFT commission fees, banks, and its application varies from bank to bank and belongs to the buyer. For transfer / EFT payments, “order number ecek will be added to the explanation section. Orders not paid within 1 business day (24 hours) are not valid.
Shipments will be commenced within 3 business days following the payment order. Shipment will be completed within (7) business days.
ARTICLE 4 – DELIVERY OF THE GOODS AND TYPE OF DELIVERY
The Agreement enters into force upon approval by the Buyer and is executed by the delivery of the Goods / Services purchased by the Buyer to the Buyer. The goods / services shall be delivered to the person (s) at the address of the Buyer in the order form and the address specified in this agreement.
ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE
The delivery costs of the Goods / Services are borne by the Buyer. If Seller declares on its website that the delivery fee shall be borne by him, the delivery costs shall be borne by the Seller. Delivery of goods; It is made within the promised time after the seller’s stock is available and the payment is made. Seller shall deliver the Goods / Service within 30 (thirty) days from the order of the Goods / Service by the Buyer and reserve the right to extend an additional 10 (ten) days with written notice during that time. If, for any reason, the price of the Goods / Services is not paid by the Buyer or the payment made is canceled in the bank records, the Seller shall be deemed free of the obligation to deliver the Goods / Services.
ARTICLE 6 – BUYER’S REPRESENTATIONS AND COMMITMENTS
The Buyer declares that he has read and informed the preliminary information uploaded by the Seller regarding the basic features, sales price and payment method and delivery of the product subject to the contract on the Website and that he has given the necessary confirmation electronically. Buyers may submit their requests and complaints in the capacity of Consumer through the channels provided by the Seller contact information above.
By electronically confirming this Agreement and the Preliminary Information Form, the Buyer confirms that the Seller has obtained the correct and complete information including the address to be given to the consumer by the Seller before the conclusion of the distance contracts, the basic specifications of the products ordered, the price including the taxes, the payment and delivery information of the products. It happens.
The Buyer shall be entitled to inspect any damaged, broken, torn packaging, etc., which will be inspected before receiving the Goods / Services subject to the Contract. In case of receiving damaged / defective goods / services from the cargo company, it is entirely his responsibility. The Goods / Service received by the buyer from the cargo company officer shall be deemed to be undamaged and intact. The responsibility of the Goods / Service and damages after delivery are the responsibility of the Buyer. If the credit card of the Buyer after the delivery of the Goods / Service is used unfairly or unlawfully by unauthorized persons, which is not caused by the Buyer’s fault, the Buyer shall be delivered to the Seller if the related bank or financial institution does not pay the goods / services to the Seller. is obliged to return the Goods / Service to Seller within 3 (three) days. In this case, delivery costs are borne by the Buyer.
ARTICLE 7 – SELLER’S DECLARATIONS AND COMMITMENTS
The Seller is responsible for delivering the Goods / Services subject to the Contract to the Buyer in accordance with the Consumer Legislation, sound, complete, in accordance with the qualifications specified in the order and warranty documents and user manuals, if any. If the seller cannot deliver the product subject to the contract within due time due to force majeure or extraordinary circumstances preventing transportation, the seller is obliged to inform the Buyer as soon as possible. If the goods / services subject to the contract are to be delivered to another person, the person to be delivered Seller cannot be held responsible for not accepting delivery.
ARTICLE 8 – RIGHT OF WITHDRAWAL
That the Buyer has the right to withdraw from the contract by refusing the goods or service within 7 (seven) days from the date of receipt of the contract without any legal and criminal liability and without giving any reason, and the Seller will take back the goods from the date of receipt of the notice of withdrawal to the Seller. The seller undertakes. The notice of withdrawal and other notifications regarding the contract may be sent through the seller contact information mentioned above. FENCE GRASS IS NOT PARTICIPATED BY THIS DISTANCE SALES AGREEMENT AND CANNOT BE REQUIRED FOR REFUND.
In order to exercise the right of withdrawal, the Seller shall be notified in accordance with the provisions of the legislation within this period. In case the right of withdrawal is exercised: a) The product delivered to the Buyer or to the third party with the above information stated by him shall be returned. b) The products to be returned within 7 (seven) days shall be delivered in a complete and undamaged condition, including the box, packaging, standard accessories, if any, and any other products provided with the product. Within 10 (ten) days following the exercise of the right of withdrawal and access to the information, the product price shall be returned to the Buyer as paid. When returning the Product to Seller, the original invoice submitted to Buyer at the time of product delivery must also be returned. Return shipping costs belong to Seller. The return part of the invoice to be returned with the product shall be returned by filling in and signed by the Buyer.
ARTICLE 9 – CLAIMS
The right of withdrawal cannot be used if:
Service contracts commenced with the approval of the consumer before the expiration date expires
Contracts for goods whose price is determined on the stock exchange or in other organized markets
Contracts for the delivery of goods prepared in accordance with the wishes of the consumer or clearly his personal needs, which are not suitable for return by nature and which are in danger of rapid deterioration or which may expire
Contracts for audio or video recordings, software programs and computer consumables provided that the consumer has unpacked
Contracts for the delivery of periodicals such as newspapers and magazines
Contracts for the execution of betting and lottery-related services
Contracts for services rendered in electronic environment and intangible goods delivered immediately to consumers.
ARTICLE 10 – RESOLUTION OF DISPUTES
If consumers have problems with the Seller, in case the Seller cannot solve the problem, the complaints and objections regarding the transactions up to TL 1.161,67 will be filed with the Consumer Problems Arbitration Committee at the place where they purchased the product or where the residence is located; product complaints over 1.161,67 TL in the case of complaints and complaints about the application, the product where they purchased or domicile can be made to the consumer court.
In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 01.08.2003 and numbered 25186, the lower monetary limit of the provincial arbitration committees operating in the cities with metropolitan status is 3.032.65 TL. .
ARTICLE 11 – PRICE OF GOODS / SERVICES
Cash or term price of goods / services, down payment price is included in the order form, at the end of the order mail FENCE GRASS sample invoice and the product is the price that is included in the invoice sent to the customer. Discounts made by the seller or Doğuş Planet are reflected in the coupons and other sales prices.
ARTICLE 11 – STATUTORY AND LEGAL RESULTS
In the event that the buyer defaults in the transactions made with the credit card, the cardholder will pay interest and be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may apply legal remedies; may incur costs and power of attorney from the Buyer and, in any event, the Buyer agrees to pay the Seller’s loss and damage incurred due to the delayed performance of the debt in the event of default by the Buyer.
ARTICLE 12 – NOTIFICATIONS AND EVIDENCE AGREEMENT
Any correspondence between the Parties under this Agreement shall be made by e-mail, except as required by law. Buyer, in case of disputes arising from this Agreement, the official books and trade records of Seller and Fence GRASS, electronic information and computer records kept in its database and servers shall constitute binding, definitive and exclusive evidence. shall accept, declare and undertake that it is in the nature of an evidence agreement within the meaning of Article.
ARTICLE 13 – ENFORCEMENT
This Convention, consisting of 13 (thirteen) articles, has been read and ratified by the Purchaser by electronic means by the Purchaser and entered into force immediately.